About us

Who are we?

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, learning disability, substance misuse and primary care services in the West Midlands.

We are on an ambitious journey to deliver our vision to be outstanding – in all we do and how we do it.

Our CQC rating

In March 2019, we were delighted and proud to announce that the Care Quality Commission had awarded the Trust an overall “Outstanding” rating – the highest overall rating they can award.

The CQC rated Combined Healthcare as Outstanding in Caring and Responsive domains. It was rated Good in Safe, Effective and Well-led domains.

Everyone who works for and with Combined Healthcare work tirelessly to provide the best possible care. They should be really proud of the CQC rating which recognises the really excellent compassionate and responsive way we support service users and carers day-in and day-out. 

We provide services to people with a wide range of mental health and learning disability needs. 

Sometimes our service users need to spend time in hospital, but much more often we are able to provide care in community settings and in people’s own homes.

We also provide specialist mental health services such as child and adolescent mental health services (CAMHS), substance misuse services and psychological therapies, plus a range of clinical and non-clinical services to support University Hospitals of North Midlands NHS Trust (UHNM).

The Trust has a range of formal and informal mechanisms in place to facilitate effective working with key partners across the local economy. These include participation in partnership boards which bring together health, social care, independent and voluntary sector organisations in the City of Stoke on Trent and the County of Staffordshire.

CQC Outstanding Rating

Our vision, values, quality priorities and objectives

Our vision

Our vision is “To be Outstanding” – in all we do and how we do it.

Our values

Proud to CARE – our values for the way we want our staff to behave

In delivering our services – as well as in all of our working relationships with service users, carers, families, stakeholders and each other, we are guided by our Proud to CARE values – to be compassionate, approachable, responsible and excellent.

Values

SPAR – our quality priorities

SPAR – our quality priorities – the four key areas which evidence that we are delivering high quality care and treatment to those using our services in a way that is person-centred

Our vision is underpinned by our SPAR quality priorities – to provide services that are safepersonalisedaccessible and recovery-focused.

These guide all we do and are the benchmark against which we judge how we perform.

SPAR

Inclusive recruitment

At Combined Healthcare we strive to be outstanding in all that we do and how we do it. This means that we seek to have a workforce that is diverse and representative of our local communities. We want all people to feel that they belong and are equitably valued and supported.

We actively encourage applications from under-represented groups, specifically:

  • people of colour/with ethnic diverse heritage;
  • people who identify as LGBT+
  • differently abled people (people living with disability, long-term health conditions and neuro-difference)

Where appropriate, we may employ positive action to our decision making to ensure that we do not perpetuate an identified trust under-representation for roles of the type and/or level of the role being recruited to, in line with the Equality Act (2010).

   Disability Confident Race-code